Privacy Policy for sitandsleep.co.uk

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At Sit and Sleep, we take the responsibilities of safeguarding your personal data seriously .

We don't use your email or personal data for unsolicitored marketing purposes, so you won't receive any spam emails from us as a result of shopping with us!

We don't like spam emails so don't send them either.

If you have any questions of our privacy policy please do contact us.

Privacy Policy for sitandsleep.co.uk
Introduction
At Sit and Sleep,, we recognise the importance of ensuring that your data are handled securely, fairly and sensibly. This page describes Sit and Sleep's use of the information that we collect about you when you use our website, sitandsleep.co.uk. The policy also provides information about our use of cookies and details on the technology and procedures used to safeguard online payments.
What information do we collect?
When you shop online with us we collect various pieces of information about you including, for example, your contact details, payment preferences and delivery address. Whenever you visit the website (even if you don’t shop online) we may also use cookies to collect and record other information (see below).
Why is this information collected?
We use this information to handle your order, process the payment, deliver your timber and to ensure that a record of the transaction is kept for our accounts. More generally, we also use the information from online purchases to improve the website, prevent or detect fraud, and to enable us (or third parties on our behalf) to carry out technical activities as required. If you would like a copy of the personal information we hold about you then please get in touch. (A £10 fee may be charged for information requests.)
What are cookies?
A cookie is a small amount of text, which sometimes includes a unique identifier, that is sent to your browser (e.g. Microsoft Internet Explorer) from the computer that hosts the website you are visiting (in this case, sitandsleep.co.uk). If your browser’s security settings permit it, the cookie is then stored on your computer. (Note that your browser will only allow a website to access its own cookies, not those left by other websites.) You will be unable to access the online shopping basket if your computer is not set to allow cookies to be identified, in which case you will need to amend your computer's settings or call us to place an order by telephone instead.
How are cookies used?
Many websites use cookies as a way of checking whether the computer (and, as likely as not, its user) has visited the website before. This is done by checking for the presence of a cookie left after a previous visit, and, if a cookie is found, to see what information that cookie recorded about the previous visit. The website can then tailor its contents for you based on how you used the site during that previous visit. Using cookies can therefore help us to improve your online experience and lets us understand more fully how our website is being used.
How do you safeguard online payments?
All online payments are handled on our behalf by our payment service provider. Your card details are safeguarded during transmission through the use of secure socket layer (SSL) software, which encrypts the information before it is sent. In addition, we do not have access to your credit card details at any stage of the transaction nor do we store the details on our website or our own computers afterwards. Our card payment service provider is certified as compliant to Payment Card Industry Data Security Standard (PCI DSS) level 1 standard, as required by our bank Merchant Service provider. More generally, we have physical, electronic and procedural safeguards in place to ensure that your personal data are handled securely, fairly and sensibly at all times. To assist us in this, it is important that, after shopping with us online, you close the browser session you have been using before another person uses your computer.
What about marketing and promotions?
We do not pass personal information on to anyone else unless we have a statutory duty to do so. We will only contact you ourselves, by telephone or in writing in regard to the execution or delivery of an order placed, or in order to correspond on an order already delivered. In addition we may pass your contact details to a delivery company in order for them to arrange a delivery to you.
My consent?
By using our website you consent to the collection and use of your personal data as described above. Any changes to this Policy will always be published on the website
Any questions?
If you have any questions about our Privacy & Security policy then please get in touch with us on 01223 290941 or by email at sales@sitandsleep.co.uk.
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